We provide outsourced people team solutions that matches your business requirements.
People.com.ph matches your requirements to vetted BPO partners in the Philippines, covering QA, IT, and Finance team solutions with the team size, skills, and availability to fit the job.
Why outsource to the Philippines?
The Philippine Customer Service, QA, and IT Workforce
The Philippine IT-BPM sector employs close to 1.9 million people and generated over $40 billion in export revenue in 2025. That's about about 8% of the national GDP. The Philippines have talent hubs across Metro Manila, Cebu, and Davao.
- Ranked #2 in Asia for English proficiency, strong enough for nuanced troubleshooting, not just scripts.
- Deep cultural affinity with Western business norms, built on decades of BPO experience.
- A mature talent pipeline: agents, team leads, and QA specialists are an established career path here.
BENEFITS
Lower cost structure, without the usual trade-offs.
- Significantly lower cost per seat than in-house hiring in the US, UK, or Australia, without offshoring to an unproven market.
- Government-backed incentives (PEZA, BOI) support both outsourcing partners and companies setting up their own entity.
- Shift coverage built around US, UK, Australian, and Canadian business hours, including overnight and weekend support.
TALENT
One of the world's largest and fluent support workforces.
The Philippines has spent two decades building an industry around English-fluent, culturally attuned customer service. It's not a side skill here, it's the specialty.
Beyond customer service, the country has grown into a competitive hub for IT and QA services, with a deep bench of software testers, technical support specialists, and IT professionals trained to global delivery standards.
LANGUAGE
A workforce built specifically for your needs
The Philippines consistently ranks among the most English-proficient countries in Asia, which is why it's a top BPO destination, but proficiency varies by region and role type, so still test written and spoken English directly during hiring rather than assuming it.
Customer Service, I.T. and Q.A.
Whether it is solutions for Customer Services, Information Technology, or Quality Assurance, we got you covered.

28th / 123
Philippine global English proficiency rank (EF EPI 2025)

1.9M
professionals in the Philippines employed in IT-BPM
Let's talk
Fill out the form below and we'll help you and recommend solutions to your staffing problems quickly. Thank you!